State Farm® Insurance Agent Kay Riordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patchy S
January 28, 2026
5
out of
5
rating by Patchy S
"Susana she is very helpful and save me money more than 600$!! With same benefits from my last insurance..Thank you so much"
Ava Cahoon
January 28, 2026
5
out of
5
rating by Ava Cahoon
"Susanna was amazing! She’s so sweet and knowledgeable. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Ava! We are so glad you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. If there is anything we can do for you in the future, just give us a shout! "
Nicole Casey
January 28, 2026
5
out of
5
rating by Nicole Casey
"We have been using Kay Riordan's office for many years, both personal and commercial accounts, and we wouldn't trust anyone else with our insurance needs! They are extremely efficient and always respond quickly to our many requests and needs. They are reasonably priced, and have walked us through various claims and adjustments needed on our policies. You won't regret choosing them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. "
Angela Corti
December 15, 2025
1
out of
5
rating by Angela Corti
"I have been using Kay Riordan for years. Very very disappointed in them. I recently found out that I was supposed to be getting a HIP roof credit for homeowners insurance. I sent them my mitigation report in 2022 and they never caught it. I am not talking a few dollars here. I am talking to probably $1,000 or more that they took from me. When another company told me I was not getting the credit I immediately called and emailed them. Patty kept saying they are looking into it. Finally, I asked for The Errors and Omissions Policy and she keeps avoiding to provide it. Patty is putting the blame on Citizens that they did not want to give he credit to me. This is the agents error. They are supposed to be checking all of this as my agent failed to do so. I asked in 4 additional emails for the Errors and Omissions policy to Patty and Kay the owner and they are both ignoring me emails. Very unprofessional. If you are with them make sure you double check your policy. I will be reporting them"
Angel Betancourt
December 8, 2025
5
out of
5
rating by Angel Betancourt
"Excellent service, highly recommend if shopping for insurance"
We responded:
"Thank you Angel for your recommendation! My team and I really appreciate it! Happy Holidays!"
Selene Cabrera
November 11, 2025
5
out of
5
rating by Selene Cabrera
"Ethel has been my agent for several years, she is a very professional person and always helps me when I have any questions with my insurance."
We responded:
"Thank you for sharing your experience! We are thrilled to hear that Ethel has been providing you with reliable service over the years. Your overall experience is very important to us. If you ever have questions or need assistance, Ethel and our entire team are here to help. Thanks again for your kind words and continued support! -Kay "
Torah Cole
September 24, 2025
5
out of
5
rating by Torah Cole
"Professional and Efficient! Patty handled my insurance transfer in a matter of minutes. She delivered my temporary insurance card to my email box just as quickly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Todd P.
September 17, 2025
5
out of
5
rating by Todd P.
"Ethel Rodriguez is very professional and knowledgeable. Always available to take the time to answer questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jose L. Vazquez
September 17, 2025
5
out of
5
rating by Jose L. Vazquez
"Great company Ethel is the best always response to my questions. Very personable works with me one on one every time I call. It’s like working with family I couldn’t ask for anything more."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joe Fezza
September 4, 2025
5
out of
5
rating by Joe Fezza
"Great team great service. They really care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joshua Gimenez
August 29, 2025
5
out of
5
rating by Joshua Gimenez
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brandon Stacy
August 29, 2025
5
out of
5
rating by Brandon Stacy
"Staff is very friendly and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Noelani Gutierrez
August 29, 2025
5
out of
5
rating by Noelani Gutierrez
"I love the vibe here! Everyone at Kay Riordans' State Farm is suuuuper friendly and welcoming. They cater yo your needs and go further than that! Thank you Kay for the amazing Team you have!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Emilio Castillo
August 29, 2025
5
out of
5
rating by Emilio Castillo
"Amazing service and great people!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Luis Coto
August 29, 2025
5
out of
5
rating by Luis Coto
"The attention, care, understanding and I patience was more of i expected. Thanks for your wonderful service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gustavo Cardozo
August 12, 2025
5
out of
5
rating by Gustavo Cardozo
"From time to time when I call for an issue or something relate to my insurance, the agents are always kind and friendly and most important able to help. Thank you Guys"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ursula Camino
July 29, 2025
5
out of
5
rating by Ursula Camino
"Sandra Najera provided me with an excellent service from start to finish. She was professional, and truly went above and beyond to make sure everything was done right. I felt supported and well taken care of throughout the entire process. Her attention to detail really made a difference. I highly recommend her to anyone looking for quality service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nathalie Farinas
July 18, 2025
5
out of
5
rating by Nathalie Farinas
"My favorite office for almost 10 years!! 💕💕💕 Patty is the best she is always kind and ready to help!!! Kay fabulous as always. Love you guys 🙏🙏🙏"
We responded:
"Hi Nathalie - As we all know, Patty most certainly is a Rockstar, but so are you for writing this amazing review of our business! Thank you for your business, and don't hesitate to contact us if you ever have any questions that we can help with. Hope all is well with you and yours :) - Kay"
Patricia Torres
July 10, 2025
5
out of
5
rating by Patricia Torres
"Wonderful service and prices!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nina Nina
June 29, 2025
5
out of
5
rating by Nina Nina
"I'm very happy to join state farm insurance and the Rep. Maria Mercado help me trough all the process, very knowledge and professional"
We responded:
"Hello Nina and thank you for providing feedback for our team. Maria and the team are always here to assist you, so we are happy to see that you recognized her professionalism and knowledgeable when assisting you. Please reach out to our office if you need assistance. We are all here to help! -Kay "
Ike Wetherill
June 26, 2025
5
out of
5
rating by Ike Wetherill
"I have been with State Farm for more than 40 years. State Farm took great care of my family after Hurricane Andrew destroyed our home in 1992. Our family then moved to Pembroke Pines in 1993 and Kay Riordan has been our agent of choice since the mid 1990’s. Patty Hornsby has personally taken care of all our insurance needs ever since! I can’t truly put into words how helpful she has been over all these years. Her personal touch and professional attention to every detail of our insurance needs has been outstanding in every way! So much so I’ve never even considered any other insurance company or agent. Thank you Patty, you are the very best."
We responded:
"Thank you, Ike, for reviewing our team and thank you for being such a loyal State Farm customer, we've been thru a lot together!! We truly appreciate the kind words you have left us. We will always be here when you need us, so please do not ever hesitate to reach out with anything! -Kay"
Charlie
June 26, 2025
5
out of
5
rating by Charlie
"Absolutely a pleasure ! My agent is Maria Mercado. She did a fantastic job getting me insurance for my boat. Highly recommend Riordan and Maria. Charlie"
We responded:
"HI Charlie, thank you for sharing your wonderful review with us. We are thrilled to hear that Maria did a great job with your boat and that you recommended her services. The highest compliment our policyholders can give is the referral of their family and friends! Please let us know if you have any questions or concerns in the future. We will always be here for you! -Kay "
Adriana Gomez-Lenis
June 26, 2025
5
out of
5
rating by Adriana Gomez-Lenis
"The customer service and attention of the agents was excellent especially Maria, was incredible, she helped me with everything I needed."
We responded:
"Adriana, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience, particularly with Maria. Providing exceptional assistance and support to our customers is always our top priority, and we're delighted to know that Maria was able to help you with everything you needed. We truly appreciate your feedback and your trust in us. - Kay"
Hunter Ruehlman
June 2, 2025
5
out of
5
rating by Hunter Ruehlman
"I recently switched insurance companies. Greg was very helpful in securing the best rates for me and giving exceptional service."
Hector Aguila
May 30, 2025
5
out of
5
rating by Hector Aguila
"Sandra was great to deal with.! She explained everything perfectly and was very informative and helpful!"