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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dolores Marshall

March 25, 2026

5  out of  5
rating by Dolores Marshall
"Susana, in this very difficult Home Owner Insurance market, I want to thank you for bringing me sooo much patience and clarity. I now have a policy that is $5,000 less than what I was paying. Thank you so very much for your knowledge and expertise. Keep up the great work. I will pass on your number to anyone I know that is looking for HO Insurance. May God continue to bless and keep you."
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Stewart Perez

March 20, 2026

5  out of  5
rating by Stewart Perez
"Patty always gives excellent service. She's always very helpful and has a great attitude!"
We responded:
"Thank you for the amazing review, Stewart! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Elvira Benincase

March 18, 2026

5  out of  5
rating by Elvira Benincase
"Maria was so very helpful and patient with me. I'm actually thinking of adding my home as well. Wonderful experience"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ronald Morales

March 18, 2026

5  out of  5
rating by Ronald Morales
"Muy satisfecho con todo lo q me proporcionó"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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William Peoples

March 11, 2026

5  out of  5
rating by William Peoples
"State farm is great they are very helpful and patient with providing customs with all they need to know before moving forward with State farm State farm also are very low price and affordable it definitely have helped me and I will recommend them to anybody who's looking too change over to a more better affordable car insurance they are great keep up the good work State farm and don't forget to give Kay her props and recognition she's definitely doing her job continue The Good work and keep up deposit attitude 👍✅🤑"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines . "
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Richard Stief

March 10, 2026

5  out of  5
rating by Richard Stief
"I just spoke with Sandra and she was fantastic. Sandra did a great job explaining everything I had questions about and as well as getting it all set up. I could not have received any better service and it was a pleasure speaking with her."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kay Riordan’s Team. "
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Margarita Barrera

March 5, 2026

5  out of  5
rating by Margarita Barrera
"Susana es una Agente con experiencia y excelente sentido de servicio al cliente. Toma el tiempo para presentar y explicar las mejores opciones según la necesidad del usuario."
We responded:
"Margarita, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kay Riordan’s Team is just a call or email away!"
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Chris Major

February 27, 2026

5  out of  5
rating by Chris Major
"Great Experience with Kay Riordan Insurance. Patiently answered all my questions and provided best options available for my circumstances. Homeowners and 5 car policies"
We responded:
"Thank you for the fantastic review, Chris! We are always here to help with your insurance needs here in Pembroke Pines . "
Profile photo of Ayesha Rizvi

Ayesha Rizvi

February 6, 2026

5  out of  5
rating by Ayesha Rizvi
"I got best price and saved money.Susana helped me to get best price"
We responded:
"We appreciate your review, Ayesha. We are so happy that you had such a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines ! "
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Inayah Rizvi

February 6, 2026

5  out of  5
rating by Inayah Rizvi
"I worked with Susana to get best price for my car Insurance she helped me to get best price and I saved $100 from other insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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James Moriarty

February 3, 2026

5  out of  5
rating by James Moriarty
"I was checking auto insurance prices and Geo texted with a nice quote. Easy and quick cancellation and signup on new policy."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kay Riordan’s Team! We deeply appreciate your kind words here in Pembroke Pines . "
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David Harold

February 3, 2026

5  out of  5
rating by David Harold
"I had a wonderful experience working with Geovany at Kay Riordan's State Farm office. He patiently explained all of the options they had available. I had issues obtaining property insurance with another major carrier, think Good Hands, but this was a seamless process with Geovany. I kept changing my mind on my coverage, but Geovany was very patient and repeatedly explained all of my options. I was surprised to not only save money on my auto insurance, but I also doubled my coverage! I also added an umbrella policy, which helps me sleep better at night. And very few things beat a good nights sleep. Thank you Geovany and Kay for: 1). the great experience, 2). the savings and 3). the peace of mind. If you need insurance, these are the go to people. Thanks and be Blessed!"
We responded:
"David, thank you for your wonderful review of State Farm Agent Kay Riordan’s Team! David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kay Riordan’s Team! "
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Phil Allemand

February 2, 2026

5  out of  5
rating by Phil Allemand
"Susana Umana is knowledgeable and very nice to speak with thank you for your service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pembroke Pines to know that you had such a wonderful experience with us here on State Farm Agent Kay Riordan’s Team."
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Patchy S

January 28, 2026

5  out of  5
rating by Patchy S
"Susana she is very helpful and save me money more than 600$!! With same benefits from my last insurance..Thank you so much"
We responded:
"Thank you for taking the time to leave such a great review, Patchy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ava Cahoon

January 28, 2026

5  out of  5
rating by Ava Cahoon
"Susanna was amazing! She’s so sweet and knowledgeable. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Ava! We are so glad you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nicole Casey

January 28, 2026

5  out of  5
rating by Nicole Casey
"We have been using Kay Riordan's office for many years, both personal and commercial accounts, and we wouldn't trust anyone else with our insurance needs! They are extremely efficient and always respond quickly to our many requests and needs. They are reasonably priced, and have walked us through various claims and adjustments needed on our policies. You won't regret choosing them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. "
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Enal Joseph

January 21, 2026

5  out of  5
rating by Enal Joseph
"Very helpful"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kay Riordan’s Team! We deeply appreciate your kind words here in Pembroke Pines . "
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Angela Corti

December 15, 2025

1  out of  5
rating by Angela Corti
"I have been using Kay Riordan for years. Very very disappointed in them. I recently found out that I was supposed to be getting a HIP roof credit for homeowners insurance. I sent them my mitigation report in 2022 and they never caught it. I am not talking a few dollars here. I am talking to probably $1,000 or more that they took from me. When another company told me I was not getting the credit I immediately called and emailed them. Patty kept saying they are looking into it. Finally, I asked for The Errors and Omissions Policy and she keeps avoiding to provide it. Patty is putting the blame on Citizens that they did not want to give he credit to me. This is the agents error. They are supposed to be checking all of this as my agent failed to do so. I asked in 4 additional emails for the Errors and Omissions policy to Patty and Kay the owner and they are both ignoring me emails. Very unprofessional. If you are with them make sure you double check your policy. I will be reporting them"
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Angel Betancourt

December 8, 2025

5  out of  5
rating by Angel Betancourt
"Excellent service, highly recommend if shopping for insurance"
We responded:
"Thank you Angel for your recommendation! My team and I really appreciate it! Happy Holidays!"
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Selene Cabrera

November 11, 2025

5  out of  5
rating by Selene Cabrera
"Ethel has been my agent for several years, she is a very professional person and always helps me when I have any questions with my insurance."
We responded:
"Thank you for sharing your experience! We are thrilled to hear that Ethel has been providing you with reliable service over the years. Your overall experience is very important to us. If you ever have questions or need assistance, Ethel and our entire team are here to help. Thanks again for your kind words and continued support! -Kay "
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Torah Cole

September 24, 2025

5  out of  5
rating by Torah Cole
"Professional and Efficient! Patty handled my insurance transfer in a matter of minutes. She delivered my temporary insurance card to my email box just as quickly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Todd P.

Todd P.

September 17, 2025

5  out of  5
rating by Todd P.
"Ethel Rodriguez is very professional and knowledgeable. Always available to take the time to answer questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jose L. Vazquez

Jose L. Vazquez

September 17, 2025

5  out of  5
rating by Jose L. Vazquez
"Great company Ethel is the best always response to my questions. Very personable works with me one on one every time I call. It’s like working with family I couldn’t ask for anything more."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe Fezza

September 4, 2025

5  out of  5
rating by Joe Fezza
"Great team great service. They really care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joshua Gimenez

August 29, 2025

5  out of  5
rating by Joshua Gimenez
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."