State Farm® Insurance Agent Kay Riordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geddler Francois
September 28, 2024
1
out of
5
rating by Geddler Francois
"One of your drivers cut me off while entering the parking lot earlier and I’m highly disappointed and went to another location."
Day
September 28, 2024
1
out of
5
rating by Day
"Worst State Farm company to work with. Employees are rude and does not take customers seriously."
Rene Jensen
July 30, 2024
5
out of
5
rating by Rene Jensen
"Madison Riordan was very accommodating excellent customer service and so helpful.💯"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Madison provided you with excellent customer service and was so accommodating and helpful. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! -Kay "
Ryan Hopkins
July 16, 2024
5
out of
5
rating by Ryan Hopkins
"Madison is incredibly helpful and responsive. It was a massive relief working with her after my accident."
We responded:
"Thank you for your feedback! We're so glad to hear that Madison was incredibly helpful and responsive. It's great to know that she provided such a massive relief after your accident. If you need any more help, please don't hesitate to reach out. Your satisfaction is our priority! -Kay "
Luis Goldstein
July 11, 2024
5
out of
5
rating by Luis Goldstein
"Excellent service Ethel, Patty ,Geo top notch friendly. Helpful. Very knowledgeable. Made the transaction easier. Would recommend them. For all your insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ethel, Patty, and Geo provided you with excellent service and made your transaction easier. Our team strives to be friendly, helpful, and knowledgeable in all that we do. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. - Kay "
Kj Sicil
June 24, 2024
5
out of
5
rating by Kj Sicil
"Have been a customer of Kay Riordan for over 30 years and will never leave. Their staff goes above and beyond to help their customers no matter what the situation is. You are family at Kay Riordan agency."
We responded:
"Thank you for sharing your long-term experience with our office. We're thrilled to hear that you've been a loyal customer for over 30 years and that our staff consistently goes above and beyond to help, no matter the situation. We're honored to have you as part of our family. Thank you again for your kind words and loyalty. We look forward to continuing to provide you with excellent service. -Kay"
Jessica Whitworth
June 20, 2024
5
out of
5
rating by Jessica Whitworth
"Fantastic service!"
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that you received great service from us. Thank you again for your kind words. -Kay"
Damaso Cazorla
June 20, 2024
5
out of
5
rating by Damaso Cazorla
"Recomiendo está agencia a todos por su profesionalismo, su ayuda y cordial atención. Me ayudaron a comprar seguro de vida que puedo pagar y tener paz que mi familia está cubierta!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our agency. It's our goal to provide professional, helpful, and friendly service to all our customers. We're glad we could help you find affordable life insurance. -Kay"
Ana Martinez
June 20, 2024
5
out of
5
rating by Ana Martinez
"Great office, they helped me find the coverage that fits my need and made me see the importance of protecting my family with life insurance 10/10 will recommend 👍"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that our office helped you find the coverage that fits your needs and highlighted the importance of protecting your family with life insurance. Your recommendation means a lot to us. Thank you again for your support. We look forward to continuing to provide you with excellent service! -Kay"
Claudia Cirulli
June 19, 2024
5
out of
5
rating by Claudia Cirulli
"Great service!"
We responded:
"Thank you for your feedback! We're thrilled to hear that you received great service. We look forward to continuing to serve you! -Kay"
Hunter Ruehlman
June 19, 2024
5
out of
5
rating by Hunter Ruehlman
"Customer service was excellent!"
We responded:
"Thank you for your feedback! We're delighted to hear that you found our customer service to be excellent. Thank you again for your kind words and we look forward to continuing to provide you with exceptional service! -Kay "
SWR Casting
June 18, 2024
5
out of
5
rating by SWR Casting
"Geo's exceptional service was nothing short of remarkable! He not only addressed all my queries promptly but also played a key role in helping me cut costs effectively. I was truly impressed by his level of expertise and the way he effortlessly guided me through the process. His dedication and commitment to providing top-notch service while also ensuring cost-efficiency set him apart as a professional of great value. Geo's ability to deliver outstanding results with a personal touch is truly commendable."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Geo. We're thrilled that he was able to address your queries promptly and help you cut costs effectively. Your kind words about his service and commitment mean a lot to us. We'll be sure to pass along your appreciation to Geo. Thank you for choosing our agency! -Kay "
Shereena Delgado
June 18, 2024
5
out of
5
rating by Shereena Delgado
"Geo truly exceeded my expectations with his amazing service! Not only did he diligently address all of my inquiries, but he also went above and beyond to help me save money. I was thoroughly impressed by his expertise and dedication, and I am grateful for his valuable assistance. It's rare to find such a dedicated professional who not only provides exceptional service but also contributes to cost savings. Geo's commitment to excellence and his ability to deliver outstanding results make him a true asset."
We responded:
"Thank you for sharing your wonderful experience with Geo! His expertise and dedication are commendable, and we're glad he made such a positive impression. We're grateful for his commitment to excellence for you and all our neighbors. Thank you for taking the time to leave us feedback! -Kay "
Jenn Thomas
June 18, 2024
5
out of
5
rating by Jenn Thomas
"Great office staff. Very helpful and knowledgable ."
We responded:
"Thank you for your kind words, Jenn! We’re thrilled to hear that you found our office staff helpful and knowledgeable. Your satisfaction is our top priority, and we’re always here to assist you. If you need any further assistance, please don’t hesitate to reach out.-Kay "
Ariel Vega
June 18, 2024
5
out of
5
rating by Ariel Vega
"Phenomenal customer service as well as partnership! I appreciate you guys thank you to Geo especially for going above and beyond !"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear about your positive experience with our customer service and partnership. Geo is indeed a valuable member of our team, and we will make sure to pass along your appreciation. - Kay"
Niurka Concepcion
June 18, 2024
5
out of
5
rating by Niurka Concepcion
"Gracias Sandra por toda la informacion que con tanta amabilidad me diste aunque no eres la agente titular de mi cuenta. Que bueno saber que en esta oficina puedo contar con alguien ademas de Ethel que habla espanol. Muy satisfecha con tu servicio, Gracias!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sandra was able to assist you so effectively, and we appreciate your acknowledgment of her efforts. It's wonderful to know that you feel supported by our team, including both Sandra and Ethel. Providing excellent service and making our customers feel comfortable, is very important to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! -Kay"
Bridget Obando
June 18, 2024
5
out of
5
rating by Bridget Obando
"Geovany is an excellent agent! He answered all my questions, returned my calls in a timely manner & saved me Money. Pleasantly surprised to have my expectations exceeded! Definitely recommend!"
We responded:
"Thank you, Bridget for your fantastic review! We’re delighted to hear that Geovany provided you with excellent service, answered all your questions, and helped you save money. It’s always our goal to exceed our customers’ expectations, and we’re thrilled that Geovany could make that happen for you. - Kay"
Stephanny
June 18, 2024
5
out of
5
rating by Stephanny
"Finally! Someone pleasant to speak to! He addressed every concern that I had and went above and beyond to answer every question. He explained the information in a way that I understood. I’m sure he was frustrated with the amount of times he had to repeat it. He assured me it was okay and he was happy to explained as many times needed."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our team member. We’re committed to providing excellent service and ensuring our customers feel understood and supported. Your kind words and recognition mean a lot to us. If you have any further questions or need additional assistance, please don’t hesitate to reach out. - Kay"
Geovany Silva
June 18, 2024
5
out of
5
rating by Geovany Silva
"Amazing staff, efficient and very knowledgeable ."
We responded:
"Thank you for your review! "
Joan Simmons
June 18, 2024
5
out of
5
rating by Joan Simmons
"Kay Riordan is the best agent ever! Her personal touch and enthusiastic attitude is unparalleled. She surrounds herself with good people and is very knowledgeable. I recommend her highly!"
We responded:
"Thank you, Joan for your glowing review! We’re thrilled to hear that you had such a positive experience with the Kay Riordan State Farm Agency! Your high recommendation means a lot to us, and we truly appreciate your kind words. - Kay"
Arielle E. Gonzalez
June 13, 2024
5
out of
5
rating by Arielle E. Gonzalez
"Our Agent has been wonderful , so helpful and informative. She has gone out of her way to help us."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that your experience with us has been wonderful. Our team is dedicated to providing exceptional service! We truly appreciate your feedback and look forward to continuing to serve you. -Kay "
Ana De La Cruz
June 12, 2024
5
out of
5
rating by Ana De La Cruz
"I will like to thanks agent Maria Mercado from State Farm. She answered my phone immediately after I was placed in a force insurance for my house going over $4500 of insurance . Every agent told me prior to her : Stay with force insurance because no other option in market right now in Florida . She didn’t ; instead, she fought for me finding everything single option in market . Totally saving my livelihood. My house mortgage for insurance was going over $300 of monthly payment to do new escrow . Maria found a house insurance fit for my needs and was able to get me close to $2500 for the year . Thank you so much Maria Mercado for hours of phone conversation. I will recommend Maria Mercado with eyes close . Amazing!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Maria Mercado was able to find a better insurance option for your house, saving you a significant amount of money. We appreciate your recommendation and will make sure to pass on your kind words to Maria. Thank you for choosing State Farm and for sharing your positive experience! - Kay "
Connie Marcus
June 12, 2024
5
out of
5
rating by Connie Marcus
"The office is wonderful to work with. When I need something they are quick to respond."
We responded:
"Thank you for your feedback! We're delighted to hear that you find our office wonderful to work with and appreciate our quick responses. Please don't hesitate to reach out if you need any further assistance. Thanks again for your support! -Kay"
Lori Hay-Eldon
June 12, 2024
5
out of
5
rating by Lori Hay-Eldon
"I have worked in the service industry for 35 years and I really appreciate when I receive excellent service. Therefore, I would like to share the pleasant experience I have dealing with Maria Mercado at Kay Riordan's State Farm Insurance agency. Her communication skills are excellent and prompt and she strives to satisfy her customers needs. Every conversation is followed up with an email to make sure everything has been done to my satisfactory. In todays raising rates and uncertain times it is reassuring knowing you have an agent who has your best interest at heart."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Maria has provided you with excellent service. Your kind words and recognition mean a lot to our team. We strive to ensure our customers feel valued and well taken care of. Maria's dedication to clear and prompt communication, along with her commitment to meeting your needs, exemplifies the service we aim to provide. We greatly appreciate your feedback and your continued trust in us. If there is anything more we can do for you, please don't hesitate to reach out. - Kay"
Gretta Sinnott
June 12, 2024
5
out of
5
rating by Gretta Sinnott
"Great customers service every time I call or enter the office."
We responded:
"Thank you for your kind words and for sharing your experience! Providing excellent service is our top priority, and it’s wonderful to know that we are meeting your expectations. Your feedback motivates us to continue delivering the best service possible. If there is anything else we can assist you with, please feel free to reach out. -Kay"