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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Steel

April 12, 2024

5  out of  5 rating by Linda Steel
"I’ve been with State Farm for several years now. Recently I’ve been working with Ethel Rodriguez, who has been very helpful and responsive with all my questions and requests.. She’s a pleasure to work with so I specifically ask for her each time I call the office."
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Anthony Morel

April 12, 2024

5  out of  5 rating by Anthony Morel
"Sandra Was amazing a sweetheart thank you everyone in the office is amazing aswell 😊"
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Sheila perez

April 8, 2024

5  out of  5 rating by Sheila perez
"Patty is always thorough, professional. And a pleasure to work with"
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Ken Gonzalez

March 29, 2024

5  out of  5 rating by Ken Gonzalez
"I had a very positive experience with my agent, Maria Mercado. She was very diligent in helping us navigate changes to our home and car insurance policies and making sure we were getting everything taken care of in a timely manner."
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Marilyn Sanchez

March 27, 2024

5  out of  5 rating by Marilyn Sanchez
"Best service for all of your insurance needs!! They get back to you promptly and always find the best prices for auto, home and anything else you need insured."
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kev pree

March 12, 2024

5  out of  5 rating by kev pree
"Excellent customer service every time I call. Very knowledgeable staff. Thank you for your care and attention, you always address my needs."
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Ken Britter

March 6, 2024

5  out of  5 rating by Ken Britter
"My experience with Maria Mercado was totally awesome, & exceeded my expectations to a level that I can not express in words. She renewed my faith in State Farm, which my wife & I have had agents going back about 30 years. I highly recommend Maria and Kay Riordan's office!"
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Karen Dieguez

March 6, 2024

5  out of  5 rating by Karen Dieguez
"Im very happy with my coverage from State Farm. The person I always consult is Giovanni Silva, and he always takes care of everything super eficiently. I would recomend State Farm to my friends and family. Thank you Giovanni!"
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YICELA CIFUENTES

March 4, 2024

5  out of  5 rating by YICELA CIFUENTES
"Great service"
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P V

February 28, 2024

5  out of  5 rating by P V
"I have been with Kay Riordan for many many years. They always respond to my needs. But one employee stands out and needs to be recognized and that is Patricia Hornsby who is a tremendous asset not only to Kay Riordan but State Farm in general."
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Ignacio Rivero

February 27, 2024

5  out of  5 rating by Ignacio Rivero
"They always exhibit a positive attitude and eagerness to assist. Additionally, I have observed that they are multilingual too. Nicely located, I highly recommend their services."
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Nick D'Arpino

February 26, 2024

5  out of  5 rating by Nick D'Arpino
"Madison was very helpful and responsive. She listened to my concerns in adding two teenage boys to the insurance policy. Madison was able to help me find a great rate without having to sacrifice coverage."
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Stella Martinez

February 23, 2024

5  out of  5 rating by Stella Martinez
"Maria del Socorro es espectacular en su trabajo y lo que hace es una maravillosa persona en lo que hace muy recomendada para quienes busquen servicios de Agente de seguros de Casa y Vida en State Farm y muy linda y buena persona en ayudar a quienes la necesiten busquenla es excelente."
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David Martinez

February 23, 2024

5  out of  5 rating by David Martinez
"Maria del Socorro es una excelente y Profesional persona en lo que hace de su trabajo 100% recomendada para quienes necesiten de sus servicios en Agente de seguro de State Farm."
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Adriana Gomez-Lenis

February 23, 2024

5  out of  5 rating by Adriana Gomez-Lenis
"The customer service and attention of the agents was excellent especially Maria, was incredible, she helped me with everything I needed."
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Karina Ramirez

February 23, 2024

5  out of  5 rating by Karina Ramirez
"Muy excelente 👌"
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Mark Palazzo

August 27, 2023

2  out of  5 rating by Mark Palazzo
"Unfortunately, much of the staff has become indifferent and has lost the personal touch that I have been accustomed to as an over 20 year customer."
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Diane Welker

June 29, 2023

5  out of  5 rating by Diane Welker
"Sandra Najera helped me complete the renewal of my flood insurance policy today. She was very helpful and pleasant which made my renewal quick and easy. Thank you again Sandra for your help today."
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Diana Velasquez

June 20, 2023

5  out of  5 rating by Diana Velasquez
"My family and I are longtime clients and have always experienced superior service. I highly recommend Kay Riordan's office. The best is that the staff is also bilingual so there is always someone to speak spanish. Sandra has been extremely helpful to me in explaining coverage changes or any information I need support with. Well done!"
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John Leto

June 20, 2023

5  out of  5 rating by John Leto
"Everyone at Kay Riordan’s office are awesome to deal with! They always answer any question I may have and they treat me like family! I would definitely recommend her office to anyone!"
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Shohreh Hanson

June 19, 2023

5  out of  5 rating by Shohreh Hanson
"Title: Exceptional Service and Long-lasting Partnership with Kay Riordan's Agency and Patty! I have had the pleasure of being a client of Kay Riordan's agency since 2000, and I must say that my experience has been nothing short of outstanding. Throughout the years, I have consistently received exceptional service and enjoyed a fruitful partnership with this agency. The first thing that struck me upon entering their office was the warm and welcoming atmosphere. The entire team at Kay Riordan's agency exudes professionalism, expertise, and a genuine passion for their work. It's clear that they not only possess extensive knowledge but also take pride in staying up to date with the latest industry trends and developments. One standout individual who has consistently gone above and beyond to ensure my satisfaction is Patricia (Patty). From day one, Patty has been a reliable point of contact, always ready to assist me with any questions or concerns. Her attention to detail and promptness in addressing my needs have been truly remarkable. I appreciate her dedication and the personalized approach she brings to every interaction. (Madison and Ethel are also great part of the team) The agency's efficiency is worth commending as well. Time and again, they have demonstrated their ability to handle various aspects of my accounts (auto, home, life and more) with utmost professionalism, ensuring that all matters are handled in a timely manner. Whether it's managing paperwork, providing updates, or offering valuable advice, their efficiency has consistently exceeded my expectations. Beyond their exceptional service, what has truly solidified my loyalty to Kay Riordan's agency is the longstanding relationship we have built. Over the years, they have gained a deep understanding of my unique requirements and have consistently delivered tailored solutions to meet my needs. This level of personalized attention and commitment to client satisfaction is rare and highly commendable. In conclusion, I wholeheartedly recommend Kay Riordan's agency to anyone seeking unparalleled service and expertise in their respective field. The team's knowledge, efficiency, and genuine care for their clients are the hallmarks of their success. Special thanks to Patricia (Patty) for her unwavering support and dedication. I look forward to many more years of working together and benefiting from their exceptional services. As they say Like a good neighbor, State Farm is there!!!"
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Robert Rosario

June 19, 2023

5  out of  5 rating by Robert Rosario
"Very professional staff Answered all of my concerns and set up my account in minutes"
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Aylen Lopez

June 16, 2023

5  out of  5 rating by Aylen Lopez
"Excellent service"
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Nia M

June 14, 2023

5  out of  5 rating by Nia M
"Our agent for over 20 years. Wonderful staff and excellent services."
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Carolyn P Banks

June 14, 2023

5  out of  5 rating by Carolyn P Banks
"I have been with the office of Kay Riordan for quite some time. My experience has been nothing but satisfying! My first write up was in the early '90s. The policy that was written for me, and now ex-husband was far more than we had imagined. Her office has been nothing but friendly, caring, and most importantly knowledgeable and professional. Also, I must commend Ms. Patty who has been very instrumental in helping to connect me with homeowners insurance companies, when I was in need. Several times I've had car accidents, and the department that worked with me during those times were amazing in getting my vehicle repaired, and paid for. I love the safe drive program, in which I am getting the discount on my insurance. I am a life long client of State Farm, and I intend to stay with Kay Riordan. Recently, I reached out for help again, and was relieved of a lot of stress. State Farm took an appointment with me the very same day. That's when I met Ms. Ethel who has such an amazing personality. She was extremely helpful. She's knowledgeable, professional, and efficient. The atmosphere at Kay Riordan's office is very serene!. Thank you Ms. Riordan! There is no reason to fix something that's not broke!!!"