State Farm® Insurance Agent Kay Riordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nina Nina
June 29, 2025
5
out of
5
rating by Nina Nina
"I'm very happy to join state farm insurance and the Rep. Maria Mercado help me trough all the process, very knowledge and professional"
We responded:
"Hello Nina and thank you for providing feedback for our team. Maria and the team are always here to assist you, so we are happy to see that you recognized her professionalism and knowledgeable when assisting you. Please reach out to our office if you need assistance. We are all here to help! -Kay "
Lourdes Mendez
June 27, 2025
5
out of
5
rating by Lourdes Mendez
"Sandra excel with professionalism. Thank you for your help."
We responded:
"Thank you for sharing this review, Lourdes! We are glad to see that Sandra provided you with excellent service and support, like she always does!! Thank you for choosing us, and please let us know if you have any questions! -Kay"
Julie Ciero
June 27, 2025
5
out of
5
rating by Julie Ciero
"It's nice to call and someone gives you 100% of themselves…Thank you Sandra Najera🙏"
We responded:
"Julie, thank you for leaving us feedback. Sandra and the team are delighted to know that she was able to assist with everything in a helpful manner. Thank you for trusting us, and please let us know if we can assist you with anything else! -Kay"
Ike Wetherill
June 26, 2025
5
out of
5
rating by Ike Wetherill
"I have been with State Farm for more than 40 years. State Farm took great care of my family after Hurricane Andrew destroyed our home in 1992. Our family then moved to Pembroke Pines in 1993 and Kay Riordan has been our agent of choice since the mid 1990’s. Patty Hornsby has personally taken care of all our insurance needs ever since! I can’t truly put into words how helpful she has been over all these years. Her personal touch and professional attention to every detail of our insurance needs has been outstanding in every way! So much so I’ve never even considered any other insurance company or agent. Thank you Patty, you are the very best."
We responded:
"Thank you, Ike, for reviewing our team and thank you for being such a loyal State Farm customer, we've been thru a lot together!! We truly appreciate the kind words you have left us. We will always be here when you need us, so please do not ever hesitate to reach out with anything! -Kay"
Charlie
June 26, 2025
5
out of
5
rating by Charlie
"Absolutely a pleasure ! My agent is Maria Mercado. She did a fantastic job getting me insurance for my boat. Highly recommend Riordan and Maria. Charlie"
We responded:
"HI Charlie, thank you for sharing your wonderful review with us. We are thrilled to hear that Maria did a great job with your boat and that you recommended her services. The highest compliment our policyholders can give is the referral of their family and friends! Please let us know if you have any questions or concerns in the future. We will always be here for you! -Kay "
Adriana Gomez-Lenis
June 26, 2025
5
out of
5
rating by Adriana Gomez-Lenis
"The customer service and attention of the agents was excellent especially Maria, was incredible, she helped me with everything I needed."
We responded:
"Adriana, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience, particularly with Maria. Providing exceptional assistance and support to our customers is always our top priority, and we're delighted to know that Maria was able to help you with everything you needed. We truly appreciate your feedback and your trust in us. - Kay"
M
June 15, 2025
5
out of
5
rating by M
"I have been a client of Kay Riordan State Farm for 30+ years. Over those years she has handled insurance needs for my automobile, motorcycle, personal property, and home. Throughout those years, her office has managed my affairs with extreme professionalism, outstanding customer service, and a strong commitment to ethical practices. Special thanks to Geovany and his willingness to consistently respond to my requests in a competent, timely, courteous manner. You are a great asset to the company, and represent them well. It has been a pleasure doing business with Kay Riordan State Farm, and I would highly recommend them."
Hunter Ruehlman
June 2, 2025
5
out of
5
rating by Hunter Ruehlman
"I recently switched insurance companies. Greg was very helpful in securing the best rates for me and giving exceptional service."
Hector Aguila
May 30, 2025
5
out of
5
rating by Hector Aguila
"Sandra was great to deal with.! She explained everything perfectly and was very informative and helpful!"
123 123
May 30, 2025
5
out of
5
rating by 123 123
"Greg was amazing. Very helpful, efficient and he walked me through every step of my renters insurance policy. He had answers for every question I had. 5 stars"
Bonnie Rodriguez
May 30, 2025
5
out of
5
rating by Bonnie Rodriguez
"Geo provided amazing service . He was knowledgeable, friendly and went above and beyond to help me with my insurance needs. Highly recommended!"
Brandon DeCardenas
May 24, 2025
5
out of
5
rating by Brandon DeCardenas
"My guy Greg, at State Farm, is always awesome to work with! They are thorough, responsive and caring! Definitely worth getting a quote and doing business!"
We responded:
"Hi Brandon, thank you for leaving us a review for Greg. He and the team are thrilled to hear that his service has always been awesome and responsive. Thank you for recommending us and for choosing us. We look forward to assisting you again soon! -Kay"
Debbie Sands
May 8, 2025
5
out of
5
rating by Debbie Sands
"We have had this agency for over 20 years and Patty has treated us like family, as does everyone else in the office. We are always beyond satisfied and would never want to change. EVER!"
We responded:
" Thank you for sharing this kind review, Debbie. The team and I are ecstatic to hear that we have been providing you with great service and support for decades. We always look forward to seeing you in the office, so please do not ever hesitate to stop by or give us a call! We are here for you! -Kay "
Rudy Ruiz
May 2, 2025
5
out of
5
rating by Rudy Ruiz
"Kay Riordan’s State Farm agency is awesome. Sandra, Madison and the rest of the staff there are customer service centric. They are always polite, timely and willing to help."
We responded:
"Hi Rudy, thank you for sharing your review with our team. We are all grateful to hear these kind words and to know that we have done great work with you. This is something we always strive for and would like to achieve again with you. So please do not ever hesitate to reach out with any questions or concerns! -Kay"
SexyGirl3501
April 24, 2025
5
out of
5
rating by SexyGirl3501
"Wow el servicio y la atención que recibí por parte de SUSANA fue excelente, con una simple llamada resolvió todas mis preguntas, y gracias a su profesionalismo hoy es mi agente, agracias SUSANA por ser tan profesional."
We responded:
"Hello! Thank you for leaving us a great review. Susana and the team are glad to hear that she was professional and could answer all your questions. We thank you for choosing us for your insurance needs. Please let us know if we can help with anything in the future! -Kay"
Elba Perez
April 23, 2025
5
out of
5
rating by Elba Perez
"Excelente servicio y muy servicial. Altamente recomendado, pregunten por Geo, fue increible"
We responded:
"Hi Elba, we truly appreciate you leaving us a kind review of Geo and his service. We strive to provide excellent service, so we are glad to have done this with you. Thank you for trusting us and for the recommendation. Please let us know if we can help with anything in the future! -Kay"
Alvaro Gonzalez
April 23, 2025
5
out of
5
rating by Alvaro Gonzalez
"Geo provided amazing service . He was knowledgeable, friendly and went above and beyond to help me with my insurance needs. Highly recommended!"
We responded:
"Thank You Alvaro for your glowing recommendation of Geo, we think he's pretty amazing too! Appreciate you taking time out of your busy schedule to share your experience. We are here if you need us!! Thanks! -Kay"
Dolores Marshall
April 21, 2025
5
out of
5
rating by Dolores Marshall
"Susana, in this very difficult Home Owner Insurance market, I want to thank you for bringing me sooo much patience and clarity. I now have a policy that is $5,000 less than what I was paying. Thank you so very much for your knowledge and expertise. Keep up the great work. I will pass on your number to anyone I know that is looking for HO Insurance. May God continue to bless and keep you."
Volney Rennie
March 27, 2025
5
out of
5
rating by Volney Rennie
"Sandra Najera was our go to agent, a knowledgeable professional with all the pleasantries that made our state farm experience exceptional. We recently added a new car to our policy and Sandra at Kay Riordan State Farm in Pembroke Pines made it painless. Thank you Sandra Najera, we are happy State Farm customers."
We responded:
"Hi Volney, thank you for leaving your kind feedback. We truly appreciate your kind words for Sandra, and we thank you for choosing us for your insurance needs. Next time you are in need of assistance please do not hesitate to reach out with any questions or concerns. We will be here for you! -Kay"
maria valenzuela
March 18, 2025
5
out of
5
rating by maria valenzuela
"⭐⭐⭐⭐⭐ Maria Mercado is absolutely amazing! She is a bilingual (English & Spanish) professional who goes above and beyond in everything she does. Her work ethic is exceptional—she is responsible, organized, and always has a wonderful attitude. Maria provides 100% customer service, ensuring that every detail is taken care of. What sets her apart is her dedication to helping others. If she doesn’t know something, she will find the answer. I always feel confident and valued when she assists me. In fact, I don’t mind waiting for her when she’s on the phone because I know I’ll receive the best service possible. Maria is truly an asset, and I highly recommend her to anyone looking for excellence and professionalism! Gracias Mary for the last 5 years or more ❤️❤️❤️✨⏰📚✅"
We responded:
"Hi Maria, thank you for sharing your kind words. Maria and the team are thrilled to hear that you enjoy working with her and that she is attentive. Thank you for putting your trust in us and we look forward to seeing you again soon. Please let us know if we can assist you in any way! -Kay "
Steven Creech
March 12, 2025
5
out of
5
rating by Steven Creech
"They were wonderful!"
We responded:
"Thank you for sharing your kind review, Steven. Our team is glad to know that we have served you wonderfully. Thank you for choosing us for your insurance needs, we look forward to working with you again soon so please do not hesitate to reach out if you have any questions! -Kay "
Sheila perez
March 10, 2025
5
out of
5
rating by Sheila perez
"Extremely satisfied customer!!! Job well done Mr. Silva. He followed thru and resolved my challenging problem. He went above and beyond and his perseverance is refreshing. Thanks again for all you do!!"
We responded:
"Thank you for taking the time to share your experience with us! We're thrilled to hear that Patty's professionalism and dedication have made your interactions with us a pleasure. We're proud to have her on our team, and we'll be sure to pass along your kind words. If you ever need assistance in the future, please don't hesitate to reach out. -Kay"
Molly Mullins
March 7, 2025
5
out of
5
rating by Molly Mullins
"Great service!"
We responded:
": Hi Molly, thank you for sharing your wonderful review. Our team is thrilled to hear that our service has been excellent. Thank you for trusting us and we look forward to seeing you again soon. Please let us know if you have any questions or concerns. -Kay"
Jennifer Cooper
March 7, 2025
5
out of
5
rating by Jennifer Cooper
"I have been working with Susanna Umana for about a year with various policies. I have always found her to be extremely professional and patient. She always has good suggestions and is always available to take my call. I am even planning to move my homeowners policy over with her shortly as she has suggested ways to save some money. I highly recommend this agent and even more so Susanna! Thank you!"
We responded:
"We truly appreciate you leaving us a review, Jennifer. Susanna and the entire team are glad to hear that she has been professional and patient when taking your calls. We look forward to continuing working with you and look forward to your new coverage. Thank you for trusting us and for the recommendation. Please let us know if there is anything else we can help you with! -Kay"
Envios Pembroke
February 28, 2025
5
out of
5
rating by Envios Pembroke
"Excelente servicio , muy atentos me encanta como me han tratado duérmete todos estos años q llevo con ellos"
We responded:
"Hi Envios, thank you for sharing your kind review. Our team is glad to hear that we have been helpful and provided excellent service. Please let us know if you need any help soon. We are here for you! -Kay Hola Envios, gracias por compartir tu amable reseña. Nuestro equipo se alegra de saber que hemos sido útiles y brindado un excelente servicio. Avísanos si necesitas ayuda pronto. ¡Estamos aquí para ti! -Kay "